Senior Product Manager, SBO (Safety Back-Office)

Description

At Feeld, we are creating a world where everyone is more intimately connected to each other and themselves. We are building an inclusive, human-centred product and are looking for a Senior Product Manager to become part our remote team and our mission to elevate the human experience of sexuality and relationships. You will lead the product strategy and roadmap for Feeld’s Safety Back-Office product area, helping internal teams detect, prevent, respond to, and resolve safety risks such as fakes, spam, fraud, and abuse. Your work will help members feel more confident that Feeld is a safer, more trusted space, while enabling moderation, support, fraud, and compliance decisions to be clearer, faster, more consistent, and more scalable. To be right for this role, you should have experience leading complex product work in ambiguous, cross-functional environments, with a strong ability to turn operational, customer, data, and stakeholder insight into clear product strategy and measurable outcomes. ### What you will do: - Own the product strategy and roadmap for Feeld’s Safety Back-Office product area - Partner with Trust & Safety, Fraud, Customer Support, Compliance, Engineering, Design, Data, and Product to identify and prioritise high-impact opportunities - Lead discovery into internal workflows, member safety risks, moderation quality, support efficiency, fraud patterns, and compliance needs - Translate complex operational challenges into clear product problems, success metrics, and delivery plans - Improve Feeld’s ability to address fakes, spam, fraud, abuse, and other behaviours that undermine member trust - Define and track metrics for member trust, safety outcomes, operational efficiency, decision consistency, quality, and business impact - Communicate roadmap prioritie