Scale AI

About Scale AI Scale AI accelerates the development and deployment of AI, from the high-quality training data and evaluation services that power the world's leading AI labs, to full-stack AI applications built for Enterprise, U.S. Public Sector, and Global Public Sector customers. We don't just hand over a model; we find the highest-value use case, build the system around it, and own the outcome, whether that's an agent supporting mission planning for the Department of Defense, a sovereign AI platform for a government ministry, or an agentic workflow inside a Fortune 500 enterprise. Our platform powers breakthroughs at the frontier of AI, and great design is how we make that power accessible, intuitive, and trusted by the teams who rely on it every day. The Role We're looking for a product design leader to lead and grow our enterprise team. What You'll Do - Set the direction for Enterprise design. Define what exceptional design looks like for Scale's Applications customers making high-stakes decisions and for the expert contributors powering the platform. Translate the broader design vision into a clear, motivating direction for your team. - Build and lead the team. Own hiring, development, and day-to-day leadership for a growing team of designers. Create the culture and operating rhythms that let them do their best work. - Drive design execution across the Enterprise product. Partner with your Product and Engineering counterparts to set priorities and ensure design is involved from problem scoping through delivery, not brought in at the end. - Raise the craft bar. Uphold design principles and quality standards on your team. Push designers beyond digitizing workflows toward genuinely rethinking how people work with AI. Hold the line on quality without slowing delivery. - Contribute to the design system. Help shape and adopt Scale's shared design system, championing consistent component use and contributing patterns back so a distributed team can build coherently at speed. - Ground the team in user needs. Build the research habits and cadences that keep your team's decisions rooted in what enterprise customers and users actually need, and advocate for that discipline with your Product and Engineering partners. - Shape Scale's approach to human-agent interaction. Scale's core value is human-in-the-loop AI, and the interface is where trust is built or lost. Help define the interaction patterns for how enterprise users work alongside AI agents, and contribute to Scale's growing point of view on this emerging space. Who you are - 3+ years managing product design teams - Proven track record of simplifying data-dense, power-user workflows into elegant solutions for B2B and beyond - Deeply customer-centric, with a track record of grounding design decisions in real user needs and business impact - Fluent in how AI is changing design practice and tooling; building AI-native workflows for your team - Experience designing for agentic platforms, and excited to shape the future of interaction patterns for AI and human-in-the-loop systems - Balance speed and quality; you know how to prioritize ruthlessly and get the team shipping without dropping the craft bar - Excellent communicator. You can present to a leaders and a front-line PM and make both feel heard PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information. We comply with the United States Department of Labor's Pay Transparency provision . PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.

At Scale, we develop reliable AI systems for the world's most important decisions. One of our most critical partnerships is with key government institutions in Qatar and across the GCC, where we're helping build a national AI foundation across ministries and cultural institutions. Scale's Global Public Sector team is responsible for developing and executing the strategies that build trust, awareness, and adoption of Scale's offering with government partners around the world. We understand our government partners' mandates and challenges, and we ensure their voices are reflected in how we tell Scale's story. We partner closely with product, sales, delivery, comms, and the broader marketing team to create a cohesive experience across every touchpoint — from a sales email to a ministerial briefing. About the Role This role sits at the intersection of product marketing, content production, and regional growth strategy, and reports to Scale's Product Marketing Lead, Global Public Sector. We're looking for a Product Marketing Manager to drive the socialization and amplification of Scale's landmark government partnerships across Qatar, the GCC and beyond. This role is unique: you will act as a bridge between Scale and government entities, turning complex, high-stakes AI projects into high-visibility success stories. Day to day, you will lead the product, customer, and brand marketing execution behind our flagship national partnership in Qatar, and you'll support the strategy for entering new markets across the GCC. The ideal candidate pairs strong storytelling instincts with the judgment and polish needed to work directly with senior government stakeholders. You will: - Produce the Content That Tells Our Story: Create the case studies, one-pagers, solution briefs, thought leadership, web copy, and presentations that turn Scale's complex, technical work into clear, compelling narratives. - Evangelize National Impact: Partner with customer stakeholders to extract and package success stories that demonstrate the real-world impact of Scale's technology. - Support Product & Customer Marketing: Develop and localize messaging, positioning, and collateral so they resonate with public-sector buyers across the region. - Steward Our Brand: Maintain Scale's brand voice and visual consistency across every touchpoint, from a sales email to the homepage. - Support Launches & Campaigns: Drive the materials and copy behind new solutions, offerings, and campaigns as we bring them to market. - Support Market Entry: Partner with the GPS Leads to support go-to-market in new markets, contributing the content, enablement, and campaign execution that turn strategy into pipeline. - Create Alignment: Partner across sales, product, and delivery to gather input, keep projects moving, and ensure our external voice reflects what's true and differentiated about our work. - Measure Impact: Track content and campaign performance in partnership with cross-functional teams. - Partner with Comms and Events: Work with our global communications team and customers' PR arms to secure media placements and speaking opportunities for joint initiatives. Ideally, you'd have: - 5+ years of experience in Product Marketing or Customer Marketing, preferably within B2G (Business-to-Government), High-touch Enterprise SaaS or Consulting - Public Sector Savvy: Experience navigating the complexities of government agencies and a deep understanding of the polished communication style required for high-level officials. - Storytelling Excellence: A proven track record of turning technical deployments into compelling human-centric or national-impact narratives. - Cultural & Regional Nuance: Familiarity and experience with the GCC business landscape; experience working in or with Qatar/Middle Eastern institutions. - Autonomy & Velocity: Ability to thrive in a high-velocity environment where you must manage senior stakeholders independently. - Collaboration Skills: Ability to work across time zones and functions (Sales, CS, and Product) to get the information you need. - Fluency in Arabic (written and/or verbal). Nice to haves: - Experience marketing AI/ML infrastructure or data services. Residency and employment in Qatar requires certain permissions (visa and permits) issued by the Qatari authorities. As part of the application process, candidates will be asked to provide personal information, including residency status and nationality, which is required for visa processing. This information is collected solely for immigration compliance purposes and will be not used as a criterion in any hiring decision unless such use is lawfully permitted. Visa issuance is at the discretion of the Qatari authorities. If you are successful in your application, you will be required to provide the documentation requested by Scale and the authorities to obtain the necessary permissions for you to live and work in Qatar, and Scale will work with successful candidates to support the visa application process. PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information. We comply with the United States Department of Labor's Pay Transparency provision . PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.

Scale is hiring a Senior/Staff Product Designer to lead product design for Scale's Public Sector business unit. The mission of Scale's Public Sector team is to bring AI-powered decision support directly to government and defense customers - deploying trusted, mission-critical tools in the field, not just building internal software. This role will own the end-to-end design of one of our core mission workflows: planning (synthesizing information for senior decision-makers), operations (surfacing high-signal alerts from complex data streams), or analytical (research and reporting tools) - partnering with product from day one to shape ambiguous, high-stakes problems into deployable customer-facing experiences. This is a forward-deployed role: you'll work directly and regularly on-site with government and defense customers, representing design in the room and building the trust needed to get stakeholder buy-in without a manager present. Responsibilities - Own end-to-end design - from ambiguous, undefined requirements through wireframes, high-fidelity mockups, and interactive prototypes - for a customer-facing government/defense product experience. - Partner directly with Product as a peer from the earliest stages of a project, not just at handoff. - Work forward-deployed, on-site with customers, building direct relationships and confidently socializing design decisions with stakeholders. - Design for complex, data-dense workflows: dashboards, mapping interfaces, alerting systems, and analytical reporting tools. - Work directly in code alongside engineers, going beyond static mockups to help build and refine the shipped experience. - Contribute design assets and interaction patterns back to the broader platform, not just the account or project you're staffed on. - Help calibrate and grow the design team by participating in portfolio reviews and interviews as we scale this function. - Navigate high ambiguity - customer requirements are often not clean or fully defined, and you'll need to help define them. Qualifications - 10–15 years of experience across a range of design settings and problem types. - Experience owning end-to-end B2B or enterprise product experiences at a senior/staff level. - Comfortable working with high ambiguity and evolving requirements, typical of early-stage government/enterprise engagements. - Experience designing complex workflow UI, dashboards, or data-heavy/mapping interfaces. - Strong client-facing presence - confident presenting to and winning over senior stakeholders in person. - Working understanding of front-end development and how to hand off clean, implementable designs; comfort collaborating directly with engineers on code. - Willingness to travel regularly to customer sites. Nice-to-haves - Experience in a client-facing role where you presented directly to senior stakeholders. - Exposure to AI/ML tools and fluency using AI in your own design workflow. - Experience contributing to a design system or shared interaction patterns across multiple products or teams. Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position and may be inclusive of several career levels at Scale; it will be determined during the interview process based on work location and additional factors, including job-related skills, experience, qualifications, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You'll also receive benefits including, but not limited to: comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend. Please reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the locations of San Francisco, New York, Seattle is: $230,000 - $270,000 USD Please reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the locations of Washington DC, Texas, Colorado, Hawaii is: $210,000 - $260,000 USD PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information. We comply with the United States Department of Labor's Pay Transparency provision . PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.