PlayStation

Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Senior Product Manager San Mateo, San Diego Or Los Angeles (hybrid) **remote considered, west coast preordered About the Role The Digital Commerce Experience Product team is on a mission to build world-class customer and operator experiences for PlayStation’s digital stores. As Senior Product Manager, you will play a lead role in evolving the end-to-end customer experience and expanding our storefront presence across geographies and channels. You’ll work closely with global cross-functional teams—including Design, Engineering, Marketing, and Legal—to deliver delightful, seamless, and scalable experiences that drive player engagement and business growth. What You’ll Do - Lead end to end customer experience across devices: translating our commerce product strategy into a compelling roadmap for PlayStation Storefront experiences across all platforms. - Shape the Future: Drive the global expansion roadmap for PlayStation’s Storefronts, ensuring consistency and excellence across geographies and digital channels. - Champion the Player: Leverage data, insights, and experimentation to optimize the customer journey—from discovery to purchase and beyond. - Collaborate and Align: Partner with Store Commercial, Marketing, and Program Management teams to deliver cohesive, high-impact initiatives and ensure smooth execution. - Innovate with Impact: Work hand-in-hand with Engineering, UX, and Research to design intuitive, high-performing, and scalable solutions. - Ensure Global Readiness: Collaborate with Legal and Compliance to design experiences that are locally optimized and globally compliant. - Measure What Matters: Define success metrics and continuously monitor, analyze, and improve product performance to drive measurable results. What We’re Looking For - Experience: 8+ years of product management experience, 3+ years with large-scale D2C eCommerce products or platforms. Web, Mobile App, and/or TV app experience highly preferred. - Product Sense : Usage of qualitative and quantitative data to identify user problems, brainstorm feature solutions, and create a holistic product strategy to optimize the user experience and address business needs. - Leadership: Proven track record of leading and delivering complex programs in global, matrixed organizations. - Collaboration: Strong cross-functional partnership skills with business, engineering, design, and stakeholder teams. - Mindset: A resilient, resourceful leader who thrives in ambiguity and drives clarity through action. - Expertise: Background in enterprise-level integrations and delivering end-to-end digital commerce experiences. - Communication: Exceptional storytelling and presentation skills, capable of influencing at all levels. - Execution: Results-oriented and skilled at managing multiple priorities in a fast-paced environment. - Methodology: Hands-on experience with agile development practices. Bonus Points - Experience building global eCommerce or D2C experiences for major digital or retail brands. - Familiarity with UX design principles, personalization systems, and experimentation platforms. At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. The estimated base pay range for this role is listed below. $154,800 - $232,200 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Sr. Product Manager San Diego OR Los Angeles, CA The Commerce Platform team is focused on Commerce & Monetization as part of Product Data & Strategy at PlayStation. We are responsible for building and scaling products, to enable capabilities for monetizing content, goods and services in the PlayStation ecosystem (i.e. PS5, PS4, Web, PS App and PS Portal). The Commerce Platform team launches new features and capabilities to improve player engagement, enhance various commerce experiences while driving value to our players and PlayStation. Responsibilities: - Define product vision and strategies, using domain expertise, identifying market opportunities and addressing customer needs. - Orchestrate competitive analysis, market, and user research to define user journey and satisfaction metrics to champion the Voice of the Customer. - Manage stakeholder commitments, align business and technical needs, turn data and insights into actionable delivery and outcomes with ruthless prioritization. - Collaborate with design and engineering teams to build best-in-class solutions, balancing long-term platform needs and short-term optimizations. - Build positive relationships with other product managers, business stakeholders and finance, legal and tax business partners. - Partner with legal and compliance teams to create a customer-centric, compliant and optimized experiences. - Support go-to-market planning and execution. Understand and communicate effectively how your product is used in market. - Partner with data teams to set effective measurement frameworks all along products’ lifecycle. Ensure features are backed by relevant metrics, and that success is measured on an ongoing basis. - Be a champion of PlayStation's cultural values –leveraging creativity to drive innovation and collaboration at all levels leveraging the Product Model not Project Model product manager mindset. Requirements: - Bachelor’s Degree in a business or technical field or equivalent experience. - 5+ years of demonstrated experience in product management. - Experience in managing e-commerce products, with deep knowledge of key consumer journeys (pricing, offers, cart, order, checkout, hardware trade-ins, payment, post-purchase, media content delivery). - Experience in e-commerce required and experience in gaming preferred. - Demonstrable experience developing long-term, multi-year product strategies, and product roadmaps. - Ability to operate in a global matrixed environment - Sufficient technical acumen to dive deep with UX design and engineering teams. - Excellent presentation skills and ability to communicate effectively with a variety of stakeholders. - Consistent track record in thinking strategically, working collaboratively and leading the delivery of complex and highly impactful projects. - Strong analytical abilities and data-driven decision-making, with proven attention to detail. At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. The estimated base pay range for this role is listed below. $154,800 - $232,200 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Senior Product Manager Ireland, Dublin (Hybrid) Role Overview As a Senior Product Manager you will work within the Commerce Platform area of the PlayStation business, leading initiatives that drive monetization growth for PlayStation’s membership program, PlayStation Plus, in addition to commerce experiences for players. You will expand upon the PlayStation Plus service to evolve the value proposition and support business goals to acquire new audiences and expand PlayStation’s reach. You will help shape how players discover, understand, adopt, and purchase our products, deriving ongoing value. Your work will support evolving monetization strategies, strengthen the value of existing offerings, and enable new growth opportunities across the PlayStation platform. This role requires strong product leadership, a data-informed mindset, and close collaboration with cross-functional teams to deliver impactful experiences at global scale. Responsibilities - Develop the product strategy for experiences & capability that help acquire & engage members, with a focus on seamless experiences from acquisition to ongoing member engagement that serve new & diverse audiences and drive monetization growth. - Lead the conceptualization, experimentation, development, and delivery of innovative new features working in collaboration with external and internal stakeholders across the business. - Drive analysis to drive decision making partnering with data and analytics team members. - Collaborate with Marketing and Commercial partners to align on outcomes, target metrics, and key use cases. - Translate business needs into actionable requirements, experimentation plans, and product briefs. - Lead cross-functional planning cycles and contribute to broader personalization and lifecycle strategy. - Champion a test-and-learn approach — drive rapid experimentation, measure outcomes, and continuously refine. - Maintain a solid understanding of market trends in gaming, monetization, personalization, and customer lifecycle management. What We’re Looking For - 8+ years of product management experience, ideally in a consumer-facing digital environment. - Experience leading cross functional, multi-faceted implementations where partnerships have played a key role. - Experience with subscription or membership platforms preferred (gaming, media, entertainment, or consumer apps). - Consistent track record driving conversion funnels, retention strategies, and monetization opportunities. - Experience partnering with Data and Engineering teams to deliver reusable capabilities at scale. - Excellent communication skills — you can synthesize context, present trade-offs, and drive decisions across diverse stakeholder groups. - Strong product intuition paired with a comfort navigating technical discussions and experimentation methodologies. - Prior experience in gaming, streaming, e-commerce, or similar high-scale B2C platforms is a plus. At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. The estimated base pay range for this role is listed below. €87,300 — €130,900 EUR Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Senior Product Manager London, UK (Hybrid) Role Overview As a Senior Product Manager you will work within the Commerce Platform area of the PlayStation business, leading initiatives that drive monetization growth for PlayStation’s membership program, PlayStation Plus, in addition to commerce experiences for players. You will expand upon the PlayStation Plus service to evolve the value proposition and support business goals to acquire new audiences and expand PlayStation’s reach. You will help shape how players discover, understand, adopt, and purchase our products, deriving ongoing value. Your work will support evolving monetization strategies, strengthen the value of existing offerings, and enable new growth opportunities across the PlayStation platform. This role requires strong product leadership, a data-informed mindset, and close collaboration with cross-functional teams to deliver impactful experiences at global scale. Responsibilities - Develop the product strategy for experiences & capability that help acquire & engage members, with a focus on seamless experiences from acquisition to ongoing member engagement that serve new & diverse audiences and drive monetization growth. - Lead the conceptualization, experimentation, development, and delivery of innovative new features working in collaboration with external and internal stakeholders across the business. - Drive analysis to drive decision making partnering with data and analytics team members. - Collaborate with Marketing and Commercial partners to align on outcomes, target metrics, and key use cases. - Translate business needs into actionable requirements, experimentation plans, and product briefs. - Lead cross-functional planning cycles and contribute to broader personalization and lifecycle strategy. - Champion a test-and-learn approach — drive rapid experimentation, measure outcomes, and continuously refine. - Maintain a solid understanding of market trends in gaming, monetization, personalization, and customer lifecycle management. What We’re Looking For - 8+ years of product management experience, ideally in a consumer-facing digital environment. - Experience leading cross functional, multi-faceted implementations where partnerships have played a key role. - Experience with subscription or membership platforms preferred (gaming, media, entertainment, or consumer apps). - Consistent track record driving conversion funnels, retention strategies, and monetization opportunities. - Experience partnering with Data and Engineering teams to deliver reusable capabilities at scale. - Excellent communication skills — you can synthesize context, present trade-offs, and drive decisions across diverse stakeholder groups. - Strong product intuition paired with a comfort navigating technical discussions and experimentation methodologies. - Prior experience in gaming, streaming, e-commerce, or similar high-scale B2C platforms is a plus. At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. The estimated base pay range for this role is listed below. £154,800 - £232,200 GBP Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Director, Data Science - Product Management San Mateo, CA At Sony Interactive Entertainment, PlayStation creates unforgettable gaming experiences for millions of players around the world. As a global leader in interactive entertainment, we operate at massive scale across a complex digital ecosystem spanning hardware, software, services, commerce, marketing, and player engagement. About the Role We are seeking a Director of Data Science Product Management to lead the strategy, prioritization, and execution of data science to drive better decision-making and player experiences across PlayStation. This role is responsible for portfolio of products across the data science lifecycle - identifying high-value analytical opportunities, shaping predictive and decision products, and ensuring they deliver measurable business outcomes through adoption, monitoring and continuous improvement. The role will lead a team of Data Science Product Managers responsible for applying data science to solve business problems, including capabilities across customer lifetime value, player lifecycle intelligence, forecasting, simulations, audience intelligence and decision automation. The Director will help ensure that SIE’s data science investments are focused on the highest-impact opportunities, built with strong product discipline, and adopted in the workflows where they can create measurable business value. Key Responsibilities - Translate business priorities into structured problem statements, investment cases, product strategies, and measurable outcomes, ensuring data science work is managed as a scalable product portfolio rather than one-off analytical requests. - Drive product strategy and lifecycle ownership for player value and decision intelligence capabilities, such as CLV, engagement and forecasting, ensuring high quality products are advanced from discovery through productionization, adoption, monitoring, iteration, and long-term value realization. - Establish clear criteria for when analytical work should remain exploratory, become a recurring decision process, or graduate into a production-grade product. - Define success metrics and quality standards for data science products, including business impact, adoption, reliability, interpretability, model quality, operational sustainability, and decision quality. - Partner with Data Science and Analytics leaders to ensure rigor across experimentation, causal inference, forecasting, incrementality measurement, model evaluation, and value analysis, while promoting these approaches as core decision-making tools. - Influence senior stakeholders across functions to align strategy, clarify priorities, manage tradeoffs, and drive adoption of data science products. - Guide Product Managers across the product lifecycle while directly leading or sponsoring the organization's highest-impact and most ambiguous product initiatives. - Create a strong Data Science product culture centered on hypothesis-driven discovery, evidence-based prioritization, measurable business impact and close partnership with cross-functional partners. Qualifications - Bachelor’s degree in Business, Data Science, Computer Science, Statistics, Economics, Engineering, or a related field. - 15+ years of relevant experience, including 8+ years in digital product management, data product management, AI/ML product management, analytics product management, or related roles. - 6+ years of people management experience, including experience leading Product Managers or senior product-oriented analytics leaders. - Proven experience leading complex, cross-functional portfolios involving Data Science, ML Engineering, Analytics, Data Engineering, and business stakeholders. - Strong understanding of data science and machine learning workflows, including experimentation, predictive modeling, forecasting, segmentation, recommender systems, lifecycle modeling, productionization, and monitoring. - Experience with products or capabilities related to CLV/LTV, personalization, churn, propensity modeling, forecasting, audience targeting, marketing optimization, commerce, or digital engagement. - Familiarity with modern data and ML ecosystems such as SQL, Python, Snowflake, Spark, feature stores, MLOps tools, model monitoring, APIs, and analytics platforms. - Demonstrated ability to translate ambiguous business needs into product strategies, roadmaps, priorities, and measurable outcomes. - Strong executive communication skills, including the ability to translate technical concepts into business impact. - Experience leading, mentoring, and developing high-performing product teams. Preferred Skills - Experience in gaming, digital commerce, subscription, marketplace, streaming, or consumer technology businesses. - Deep experience with customer intelligence, player lifecycle analytics, personalization, experimentation, audience intelligence, or growth optimization. - Experience defining success metrics and quality standards for data science products, including adoption, reliability, latency, interpretability, fairness, model drift, and business impact. - Experience building product management capabilities, teams, or operating models from the ground up. - Demonstrated ability to use AI-enabled tools, including generative or agentic AI, to improve product workflows, accelerate insight generation, and enhance decision-making. At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. The estimated base pay range for this role is listed below. $273,000 - $409,600 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Product Manager Waterloo, ON Build what’s next for players. We’re a startup inside Sony PlayStation: fast-moving, experimental, and highly ambitious, while backed by the scale, resources, and trust of Sony Interactive Entertainment. We’re building new mobile and web experiences that help gamers connect, discover, and play together in better ways. This is a rare opportunity to build at startup speed and drive meaningful impact inside one of the world’s most recognized gaming companies. We are seeking a hands-on Product Manager to own product discovery, strategy, prioritization, and execution for new mobile and web experiences. In this role, you will identify new product opportunities, speak directly with users, analyze product behaviour, define new features and initiatives, and manage the product opportunity pipeline from early exploration through launch and iteration. You will work closely with Design, Engineering, and Marketing to turn ambiguous ideas into clear product direction. You will represent the voice of the user, establish what success looks like, and help the team decide what to build, why it matters, and how we will know whether it worked. Responsibilities - Define and evolve the product vision, strategy, roadmap, and opportunity pipeline for new mobile and web experiences. - Identify and validate new product opportunities through user interviews, surveys, behavioural data, market research, competitive analysis, and rapid experimentation. - Develop a deep understanding of user needs, motivations, behaviours, and pain points, and represent the voice of the user throughout product development. - Translate user insights, business opportunities, and technical possibilities into clear product initiatives, feature concepts, product briefs, requirements, and success criteria. - Evaluate and prioritize opportunities based on user value, strategic alignment, expected impact, confidence, development effort, technical risk, and speed to learning. - Own product planning and the development pipeline, including roadmap prioritization, task creation, sprint planning, progress tracking, and maintaining alignment across the team. - Partner closely with Design and Engineering to take products and features from early concept through prototyping, development, launch, measurement, and continuous improvement, balancing short-term learning with long-term product quality. - Define product goals, key performance indicators, measurement frameworks, and analytics requirements before features are launched. - Live directly in the data to analyze acquisition, onboarding, activation, engagement, retention, conversion, and other key user behaviours. - Develop hypotheses and lead structured experiments, including prototypes, concept tests, usability studies, A/B tests, and staged product releases. - Use quantitative and qualitative insights to evaluate product performance, identify opportunities, and recommend whether to iterate, scale, reposition, or stop an initiative. - Partner with Growth Marketing to connect audience insights, acquisition performance, onboarding, engagement, and retention into a cohesive product-growth strategy. - Lead cross-functional product discussions, resolve trade-offs, identify dependencies and risks, and maintain alignment across internal and external stakeholders. - Communicate product strategy, priorities, decisions, progress, results, and recommendations clearly to engineers, design, marketing and leadership. - Establish scalable product-development practices, including discovery methods, opportunity assessment, prioritization frameworks, planning rhythms, decision records, and post-launch reviews. Requirements - 5+ years of product management experience, including significant ownership of consumer-facing mobile, web, social, gaming, marketplace, or other digital product experiences. - Bachelor's Degree or equivalent practical experience. - Proven track record of taking new products, features, or major initiatives from early discovery and validation through launch and iteration. - Strong product-discovery skills, including experience planning and conducting user interviews, synthesizing qualitative research, testing concepts, and identifying unmet customer needs. - Strong analytical and quantitative skills, with hands-on experience using product analytics and business-intelligence tools to analyze funnels, cohorts, engagement, retention, and product performance. - Ability to work directly with data using SQL or an equivalent analytical workflow, with enough fluency to independently investigate questions and validate hypotheses. - Experience defining product goals, KPIs, instrumentation requirements, experiment plans, and success criteria. - Demonstrated ability to translate ambiguous opportunities into clear product strategies, roadmaps, requirements, and actionable plans. - Strong prioritization and decision-making skills, including the ability to evaluate trade-offs between user value, business impact, speed, technical complexity, and long-term maintainability. - Experience working closely with designers and engineers to deliver high-quality products in an iterative development environment. - Strong understanding of modern consumer product development, including user-centred design, experimentation, agile delivery, and metrics-informed iteration. - Strong written, verbal, facilitation, and presentation skills, with the ability to communicate complex product decisions clearly to technical and non-technical audiences. - Ability to operate independently, create structure, and maintain momentum in an ambiguous, technically complex, and fast-moving zero-to-one environment. - Strong user and customer focus, with the judgement to balance experimentation and speed with trust, privacy, usability, accessibility, and long-term product quality. Bonus - Experience building social, community, communications, or network-driven consumer products. - Experience in gaming, mobile games, entertainment, or another highly engaged digital consumer category. - Deep knowledge of player behaviours, gaming culture, online communities, and industry trends. - Experience as a founding, first, or sole product manager on an early-stage product team. - Experience with real-time or social product capabilities such as messaging, presence, notifications, activity feeds, groups, identity, discovery, or recommendations. - Experience developing product-led growth loops involving invitations, referrals, sharing, re-engagement, community participation, or network effects. - Advanced experience with SQL, experimentation platforms, data visualization, statistical analysis, or product analytics tools. - Experience building scalable and localized consumer experiences for diverse international markets. - Experience working on trust and safety, privacy, moderation, parental controls, or other sensitive consumer-platform considerations. - Experience launching a new consumer product through private testing, beta, soft launch, and broader market release. At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. The estimated Ontario base pay range for this role is listed below. $124,100 - $174,100 CAD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.