Asana

As the Head of Product Operations, you will build and run the operating system that enables the product organization to plan, decide, and ship with clarity, speed, and accountability. Reporting to the Head of R&D Strategy and Operations, you will own the cadences, governance mechanisms, operating metrics, source-of-truth systems, and release management workflows that keep product information accurate, discoverable, ad usable across the company. You will serve as the connective tissue across R&D and customer-facing teams—ensuring that marketing, support, success, sales, and other partners have the information they need to market, sell, and support our products. We are looking for a strategic operator who can design the systems and rituals that improve decision quality, portfolio governance, and cross-functional coordination across a complex product organization. You will act as a "player-coach," diving into the operational weeds when necessary while zooming out to shape the long-term vision of the product operations. This role is based in our San Francisco or Vancouver office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you'll achieve Own the product operating model—planning cadences, quarterly and annual planning processes, portfolio-level planning, roadmap governance, leadership review forums, decision logs, and accountability mechanisms—partnering with Product, Design, and Engineering leadership to improve decision quality and execution rigor Establish and govern the cross-functional forums and workflows that operationalize this engagement model, including Product pillar GTM meetings, standardized deal support request processes, and the management of customer escalations and "Red accounts." Lead, develop, and grow a high-performing product operations team that delivers strategic planning and operational execution across R&D and Asana Build and run release management as a core function of Product Operations: design the systems, templates, intake mechanisms, and source-of-truth workflows that keep product information accurate and current, so marketing, support, success, sales, and other customer-facing teams are fully equipped to set clear customer expectations and answer questions before, during, and after launches. Establish and maintain clear standards—in partnership with PMs—for how product truth is captured, reviewed, and distributed internally, reducing ambiguity, duplication, and operational friction across the product ecosystem. Define and track the operating metrics that indicate product organization health and effectiveness, including planning quality, roadmap predictability, decision velocity, launch readiness, and execution follow-through. Build and run mechanisms that collect, normalize, and route customer and field signals back into product planning and tradeoff discussions, turning fragmented inputs into strategic insight that informs prioritization and investment decisions. Own and improve the product organization's tooling ecosystem, operating rituals, templates, and workflow design, embedding AI-augmented workflows and scalable practices to increase leverage and execution quality. About you Bring 8+ years of experience in product operations, product management, strategy and operations, or a related discipline, with a proven track record in people management Possess deep expertise in building operating and planning systems, governance design, operating cadences, and metrics in a complex product organization Exhibit strong judgment on where product decisions belong versus where operational systems and governance should sit, with demonstrated ability to influence senior leaders and improve execution without owning every downstream function. Show strong analytical and executive communication skills, with the ability to turn ambiguity and fragmented inputs into clear recommendations, operating mechanisms, and actionable dashboards. Demonstrate experience modernizing workflows, tooling, and team practices in fast-paced, AI-enabled product environments. Demonstrate curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making Operate with exceptional organization, strong judgment, and the independent drive necessary to navigate ambiguity successfully. At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply. What we’ll offer Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit. For this role, the estimated base salary range is between $200,000 - $250,000 CAD. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified. In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role. We strive to provide equitable and competitive benefits packages that support our employees worldwide and include: Mental health, wellness & fitness benefits Career coaching & support Inclusive family building benefits Long-term savings or retirement plans In-office culinary options to cater to your dietary preferences These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role. LI-Hybrid About us Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong. We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. Join Asana’s Talent Network to stay up to date on job opportunities and life at Asana.

Asana is looking for a Senior Product Designer to help shape the future of onboarding and user adoption in the age of AI. In this role, you’ll design intelligent, adaptive experiences that help new users quickly realize value through AI-powered workflows, guidance, and personalization. You’ll work at the intersection of product design, AI interaction design, and rapid product exploration, partnering closely with product managers, engineers, researchers, and data scientists to prototype, test, and evolve ideas quickly. We’re looking for a designer who is energized by ambiguity, excited about emerging AI capabilities, and eager to explore ideas collaboratively through making. This role is ideal for someone who thrives in fast-moving environments, loves using prototypes to think and communicate, is energized by experimentation and iterative learning, and is excited by a highly collaborative product development process where ideas evolve continuously across disciplines. This role is based in our San Francisco office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. About the design team We design the future of teamwork . Asana has a bold, ambitious mission: help humanity thrive by enabling the world’s teams to work together effortlessly. Our design team is at the heart of that mission. Asana Design is an inclusive and collaborative community. We’re a diverse group of designers from different backgrounds (product, brand and content design, design operations, producers, motion design, film, copywriting). We are a team that loves combining research, data insights, and peer feedback into a human-centered design process to produce designs that are core to the power of our applications. We partner with people across Asana to create our product, shape our brand, and drive greater impact through design. We use design to solve challenges and create experiences that customers love. We also take the time to get weird and have fun along the way. Learn more about our team: Asana Design Asana Design Medium Asana Design Instagram Asana Dribbble Asana culture: Diversity, Inclusion, & Belonging How we’ve designed a culture that fuels our business results How I advanced my career through AsanaUP What you’ll achieve Design and iterate on onboarding and adoption experiences that help users quickly discover value in Asana (where design craft and clarity are especially critical), including AI-powered and personalized workflows. Rapidly prototype concepts, interactions, and product directions to explore ideas, communicate thinking, and accelerate learning across the team. Partner closely with product managers and engineers in a highly iterative product development process, building on ideas together through continuous experimentation and refinement. Stay current on emerging AI and LLM capabilities, translating new interaction patterns and technologies into thoughtful product experiences. Use qualitative insights, experimentation, and product data to inform design decisions, optimize user journeys, and uncover new opportunities for growth. Contribute to the evolution of our design system and interaction patterns, ensuring experiences remain cohesive, scalable, and high quality across surfaces. About you 5+ years of experience in product design, with a portfolio that demonstrates strong thinking, craft, and iteration across onboarding, growth, or AI-powered product experiences. Deep curiosity about AI products and interaction patterns, with an active interest in the latest LLM capabilities, tools, and emerging user behaviors. Strong prototyping skills and a maker mindset. You use prototypes regularly to explore ideas, test concepts, and drive collaboration. Excited by highly collaborative product development and comfortable working closely with PMs and engineers throughout ideation and iteration. Comfortable navigating ambiguity, moving quickly, and balancing incremental optimization work with longer-term product exploration. Exceptional visual and interaction design craft, with the ability to create polished, intuitive, and high-quality product experiences across every stage of the user journey. At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply. What we’ll offer Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit. For this role, the estimated base salary range is between $182,000-$207,000. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified. In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role. We strive to provide equitable and competitive benefits packages that support our employees worldwide and include: Mental health, wellness & fitness benefits Career coaching & support Inclusive family building benefits Long-term savings or retirement plans In-office culinary options to cater to your dietary preferences These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role. LI-Hybrid About us Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong. We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. Join Asana’s Talent Network to stay up to date on job opportunities and life at Asana.